August 15, 2013 — Reddaway is proud to announce that it has been recognized as one of the leading transportation logistics providers in the industry in Logistics Management’s 2013 Quest for Quality Awards Survey. Reddaway was honored for performance excellence in the Western Regional LTL Motor Carriers category. This marks the 20th year that Reddaway has received a Quest for Quality award.
“We are honored to be recognized by Logistics Management and our customers as a quality carrier” said Reddaway President, T.J. O'Connor. “The Western Regional LTL Motor Carriers award signals that shippers have found Reddaway to be the ‘best of the best’ in achieving its goal of remaining the next-day industry-leader in the West. Our hard-working employees uphold the highest standards of on-time, damage-free, next-day quality service, and we are incredibly grateful to receive this recognition.”
“What makes the Quest for Quality Awards stand out in the market is the fact that the winners are determined by the readers of Logistics Managementâ€”the buyers of logistics and transportation services who put these carriers and service providers to work around the clock and around the globe,” said Michael Levans, Group Editorial Director of Peerless Media, LLC., the publisher of Logistics Management. “And when you consider the challenging operating environment in which our nation’s transportation services providers have been operating over the past 12 months, our editorial staff agrees that walking away with a Quest for Quality Award in 2013 is nothing less than a tremendous achievement.”
For three decades, Logistics Management’s Quest for Quality Survey has been regarded as the most important measure of customer satisfaction and performance excellence in the transportation and logistics industry. The Quest for Quality awards are the gold standard for customer satisfaction and performance excellence. Logistics and supply chain decision-makers from around the country rate providers on a number of objective service metrics to select the “best of the best.” The categories of measure include on-time performance, value, information technology, customer service, equipment and operations. Find the full list of winners in each category in the August issue of Logistics Management.