In the November Issue
 
What's New
News & Other Services
YRC Worldwide News
Industry News
Tips

Save Those Shipments From Freezing!

Mark your shipments and bills of lading with "Protect from Freezing" to receive specialized freeze-protection services:

> Available on all direct-service points
> Pickups made Monday through Thursday
> Featuring technically engineered and environmentally friendly CargoQuilt® covers

To book a shipment or learn more, call your local account manager or the Reddaway Customer Care group at 1-888-420-8960.

Freeze Protection

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Get the latest looks

Check out our all new Reddaway merchandise.

From golf balls to work gloves, our online store offers handy reminders that Reddaway delivers confidence.


Reddaway 90th Anniversary

For 90 years, Reddaway employees have dedicated themselves to delivering on-time, claim-free transportation services in the West.

While our footprint has grown since 1919, we remain committed to delivering your shipments with precision, velocity and reliability.

Reddaway 90-Year Anniversary

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C-TPAT, FAST, CSA and PIP certified

Reddaway is border-security compliant and certified in the C-TPAT, FAST, CSA and PIP programs.

Find out more.

What's New at Reddaway

Good quarter, great future!

Reddaway TractorWith YRC Regional Transportation and YRC Logistics turning a profit, and substantial operating cash flow improvements, YRC Worldwide performance gained significant momentum during the third quarter, despite the continued economic downturn.

Reddaway was an important contributor to that success. As the best next-day service provider in the region, customers experience the value only Reddaway can deliver—the most next-day lanes, extremely reliable on-time service and a claim ratio that's about half the industry average.

The future looks even brighter.

Our lending group understands our plan to manage through this down economy, and they are working with us to make our plan work.

New agreements give us more runway while our customers benefit from a slowly improving economy.

And service portfolio enhancements, such as more Guaranteed Delivery options, give us the flexibility to better meet your supply chain needs. That's confidence delivered!

North to Alaska, with confidence!

Regional service mapBusiness is brisk in Alaska, and you can rely on Reddaway to get your products there, on time and hassle-free.

We deliver less-than-truckload and truckload services to Alaska, including direct loading to Soldotna, Anchorage and Fairbanks.

Your shipments arrive in Tacoma, where they are consolidated into steamship containers for twice-weekly sailings to Alaska.

Shipments that arrive in Seattle on Tuesday or Thursday can be in Ketchikan in four days—or Anchorage, Wrangell, Petersburg, Sitka or Juneau in five days.

Time to make that sailing? Remember, Reddaway Guaranteed Delivery into Seattle means shipments arrive on time and without the expense of air service.

Reddaway works with Pacific Alaska Freightways for container service to Central and Western Alaska and barge service to Southeast Alaska.  Once in Alaska, your shipments continue their journey with the PAF-owned and -operated network. PAF also operates state-of-the-art technology for rating and clear documentation and real-time tracing and tracking, using your Reddaway PRO number.

We make transportation to Alaska convenient with single-carrier responsibility, rates through to the final destination and a single invoice (with itemized charges).

To find out more or to book a shipment, contact our Customer Care Group at 1-888-420-8960 (option 2).

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News & Other Services

Putting "care" in customer service

Customer Support TeamOur Customer Care Group is dedicated to providing you the very best service experience—whether that means scheduling pickups, tracking shipments, providing rate quotes, answering your questions or coordinating with the origin and destination service centers.

Customer Care representatives are trained and monitored on call-quality standards, such as resourcefulness, accuracy and completeness of information and phone etiquette.

Specialized quote coordinators receive extra training for handling truckload, back haul, expedited, guaranteed and Alaska services. We also have bilingual representatives to serve our Spanish-speaking customers.

Fast, comprehensive and accurate assistance for your transportation needs are just a phone call away.

Experience real care in customer service . . . call 1-888-420-8960 today!

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YRC Worldwide News

YRCW a G25 Supply Chain Partner

YRCW Green LogoIn its inaugural listing, Inbound Logistics named YRC Worldwide one of its 25 Green Supply Chain Partners (G25), citing our strategies to promote greenhouse gas reduction, waste reduction and conservation.

According to the editors, "The purpose of this index is twofold. We want to celebrate companies that are on the cutting edge of green; and we want to provide shippers examples of how service providers are making the sustainability leap..."

Learn more at YRCW destination > green.

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Industry News

NAFTA surface trade moves up over prior month

Man holding newspaperAccording to the Bureau of Transportation Statistics of the U.S. Department of Transportation, surface transportation trade with Canada and Mexico was up 5.3 percent in August over the prior month, making August the third consecutive month to show a slower rate of decline since the May 2009 low point.

Overall, NAFTA surface trade in August was down 24.9 percent over the previous year. U.S. exports to Canada were down 17 percent; imports were down 26.1 percent.

ISM indices rise in October

The Institute for Supply Management (ISM) reported sharp increases in new orders, production, employment and its PMI index during October.

However, the ISM's Manufacturing Business Survey Committee chair, Norbert Ore, cautions that the numbers may be a bit too high, and most likely will drop next month, saying "This is not a robust economy."

Commodity prices hit year high

The Journal of Commerce and the Economic Cycle Research Institute reported in their Industrial Price Index that prices on products used in manufacturing hit a year high for the week ending Oct. 30.

This is 15 points higher than the same time last year. The index growth rate also hit a record high for 2009.

Find more Industry Insights at YRCW Insight.

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Tips to Make Your Life Easier

Save time online

Man sitting at PCReddaway makes booking a shipment even faster when you go to reddawayregional.com.

Create your bill of lading (BOL), then click the button that takes you to the pickup request page.

There, you'll see your pickup request form pre-populated with information from your BOL.

Or complete a pickup request and then go to the pre-populated BOL page.

No more typing the same information over and over again.

Best of all, you can book your shipment when it's most convenient for you!

Login now to discover all the ways reddawayregional.com can help you save time today.

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regional expertise: leaders in next-day delivery | quality handling | on-time performance