In the March Issue
 
What's New
News & Other Services
Industry News
Tips

Get started shipping with Reddaway today

- Contact us via email to have an account executive help today.

- Our Reddaway website (reddawayregional.com)

- Via phone (1-888-420-8960)

- Find the Reddaway service center nearest your location.

Experience regional expertise with Reddaway

View our regional service map.

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Next-Day Experts!

Are you enrolled in our Next-day Experts shipper program?

If not, there is still time to sign up!

Talk to your account manager for more details and to learn if you qualify.

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Are you a Reddaway Rewards member?

Rewards members enjoy special savings when they ship more with Reddaway.

To learn about Reddaway Rewards, talk with your Reddaway account manager today.

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News From YRC Worldwide!

Subscribe to YRC Worldwide Insight and stay up-to-date on the latest financial updates, company videos, FAQs, industry insights, case studies and more..

It's easy to Sign up for YRC Worldwide Insight email updates.

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Get the latest looks

Check out our all-new Reddaway merchandise now available at:
www.yrcwconnection.com

Shirts, caps, gloves . . . our online store offers handy reminders that Reddaway is the leader in next-day service in the region.

Reddaway items for sale

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questions?

What's New at Reddaway

Old Reddaway truckRetro is back!

From platform heels to that '50s-style sofa, what's old is new again. To which we say, "Cool!"

What never went out of style is Reddaway leadership in regional transportation. For more than 90 years, we've remained focused on the needs of our customers and delivering exceptional service. 

In the West, we're the experts in next-day service, offering more next-day lanes than most providers in the region.

We surpass industry benchmarks by a wide lead with overall on-time performance at 98 percent and better than 99-percent, damage-free service.

We're dedicated to continuous improvement, finding new ways to move shipments faster through our system to deliver confidence with on-time, intact service.

And you can feel confident that your billing from us is correct with an invoice accuracy rate of 99.5 percent. This also means your employees won't need to spend time resolving invoice questions, freeing them up to work on other job assignments.

Customers frequently send us notes and letters, telling us how our Reddaway employees went the extra mile to deliver customer service. We're pleased to receive these because that's what it's all about. Service you can count on, day in and day out.

If you haven't shipped with Reddaway before, please give us a try. If you're a regular customer, thank you! We value your confidence in our company.

For more information or to schedule a shipment, call our Customer Care Group at 1-888-420-8960 or visit reddawayregional.com today.

Aloha, shippers!

Reddaway Driver against Hawaii backgroundNew this month, Reddaway launches door-to-door service to Hawaii!

With a single point of contact and single invoice, our Hawaii service includes pickup at origin, drayage to the Port of Long Beach, trans-ocean transportation, final delivery and everything in between.

Reddaway delivers confidence with on-time, claim-free service throughout the West. Now, we're applying that same regional expertise to your deliveries destined to more than 98 percent of the Hawaiian population.

You get the flexibility of a freight forwarder with the reliability of Reddaway. Breeze on over and read more.

For rate information and to schedule your next shipment to Hawaii, contact the Reddaway Customer Care Group at 1-888-420-8960.

We think you'll be saying, "Aloha, Reddaway!"

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News & Other Services

Fast help for volume shippers

calculator and pallets of boxesWith our new Volume Transportation Hotline, Reddaway makes volume shipping easy and convenient.

Our dedicated team of experts takes the guesswork out of moving shipments of more than six pallets, 6,000 pounds or 10 linear feet.

This Volume Transportation team provides immediate and knowledgeable answers to your volume shipping questions. And because their focus is on specific, heavyweight shipping requirements, customers typically enjoy greater flexibility and precision in our pricing and service options.

Reach our Volume Transportation team through the hotline at 1-888-420-8960, option 5, or simply email them. Service representatives are available Monday through Friday, 7 a.m. to 5 p.m., Pacific time. Read more.

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Industry News

U.S. manufacturing expands in February

Smelting plantFor the seventh straight month, U.S. manufacturing expanded, despite a dip in the Institute of Supply Management index from 58.4 in January to 56.5 in February (an index above 50 indicates expansion).

In another sign of an economic recovery, U.S. consumer spending was up 0.5 percent in January, the fourth consecutive month showing increased spending.

Walmart announces emissions-reduction initiative

leaves with world on themStriving to eliminate 20 million metric tons of greenhouse gas emissions over the next five years, Walmart will be working with suppliers throughout the entire product lifecycle "from the sourcing of the raw materials to the manufacturing . . . to its transportation and how customers use it, dispose of it, and recycle it."

U.S. new home sales drop to lowest recorded level

home under constructionJanuary new home sales fell to an annual pace of 309,000—with regional sales down 35 percent in the Northeast, 12 percent in the West and 9.5 percent in the South.

Sales in the Midwest were up 2.1 percent.

The U.S. median sales price was down 2.4 percent from January 2009.

The number of unsold homes increased.

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Tips to Make Your Life Easier

Putting care in customer service

Customer Care RepresentativeMore than a call center, the Reddaway Customer Care Group is dedicated to exceeding your expectations from the moment you place your call to the complete follow-through you'll receive from one of our representatives.

And unlike many transportation providers, we'll actually call you back to let you know how we've handled your request.

It's all part of delivering confidence to our customers.

The Customer Care Group is your one stop for all your service needs—from scheduling a pickup, to raising a delivery concern, to seeking information about an invoice.

Whatever the reason for calling, you'll experience personalized attention and accurate information.

So the next time you have a question, the Customer Care Group will see that you get the answer.

Call us at 1-888-420-8960.

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regional expertise: leaders in next-day delivery | quality handling | on-time performance