Contact Us

Our Customer Service Professionals are ready to assist you!

Our customer service team is available to assist you with any of your transportation needs.

501 Commerce St., Suite 1120
Nashville, TN – 37203
888-420-8960 Phone
503-885-5687 Fax

Customer Payments:
26401 Network Place
Chicago, IL 60673-1264

Email Addresses and Links:

• Electronic Data Interchange (EDI)
• Customer Service – Quotes and Requests
  • General Inquiry / Tracking
  • Pickup Request – US
  • Pickup Request – Western Canada
  • Rate Quotes – Alaska, Hawaii, Expedited
  • Rate Quotes – Volume – 6 pallets or 6,000 lbs., or 10 linear feet
  • Rate Quotes – LTL – I have an account or I don’t have an account
• Shipment – Requests and Forms
  • Cargo Claims
  • Cargo Claims (form)
  • Charges – request an adjustment
  • Guaranteed service adjustment
  • Invoices
  • Overcharge Claim (form)
  • Documents (e.g. Bill of Lading, Proof of Delivery, etc)
  • Payment processing
  • Reconsignment
  • Tracing
  • Weights & Inspection

Click here to find a service center, search our directory and obtain service center addresses and contact information.

Driver Feedback

Please email us to give us feedback on our drivers. Be sure to include the truck unit number or driver name as appropriate.

Reddaway Web Support

• Click here to send an email to our Web Coordinator for technical help.